What is BrawPhone?
BrawPhone is BrawBand’s simple, reliable home phone service for customers across Scotland. Designed to work seamlessly with your BrawBand broadband, BrawPhone gives you unlimited UK landline and mobile calls for one low monthly price – no complicated bundles, no long contracts, and no surprises.
Whether you’re keeping in touch with family, running a small business from home, or just prefer the reliability of a home phone, BrawPhone is a straightforward VoIP phone service that plugs directly into your broadband router.
Why Choose BrawPhone?
- Unlimited UK calls – Call UK landlines and mobiles as much as you like
- Low monthly cost – Add BrawPhone to your BrawBand broadband for a small extra fee
- Keep your number – Bring your existing home phone number with you
- Simple setup – Plug your phone into your router and you’re ready to go
- Scottish support – Real people and local customer service
BrawPhone is ideal for customers looking for a modern alternative to traditional landlines, without losing the familiarity of a home phone.
How BrawPhone Works
BrawPhone uses your BrawBand broadband connection to make and receive calls. Instead of using an old copper phone line, your calls run over the internet using VoIP (Voice over Internet Protocol) technology.
All you need is:
- An active BrawBand broadband connection
- A standard home phone handset
- Your BrawBand router
Simply plug your phone into the FON port on your router and start making calls!
Already with BrawBand broadband? Adding BrawPhone takes just minutes.
Keep Your Current Number – or Get a New One
Switching to BrawPhone doesn’t mean starting from scratch. You can:
- Port your existing landline number to BrawPhone
- Or request a new number if you prefer
We’ll handle the number transfer for you, making the switch as smooth as possible.
Who is BrawPhone For?
BrawPhone is perfect for:
- Homes that still rely on a landline
- Customers moving away from traditional phone lines
- Small businesses and home offices
- Anyone looking for a reliable home phone service in Scotland
If you’re already a BrawBand broadband customer, BrawPhone is the easiest way to keep your home phone service in one place.
Get Started with BrawPhone Today
Adding BrawPhone is quick and easy.
Order BrawPhone online and combine it with a BrawBand broadband package.
Already a broadband customer? Contact our support team to add BrawPhone to your account.
Need help choosing the right setup? Our friendly customer support team is here to help.
FAQs
Still got some questions? Take a peek at our Info Hub – your go-to source for quick answers!
How much does BrawPhone cost?
BrawPhone is available as a low-cost monthly add-on to your BrawBand broadband package, with unlimited UK calls included.
Do I need BrawBand broadband to use BrawPhone?
Yes, BrawPhone works alongside an active BrawBand broadband connection.
Can I keep my existing phone number?
Yes, you can transfer your current landline number to BrawPhone and keep it when you switch.
Is BrawPhone a VoIP service?
Yes, BrawPhone uses VoIP technology to make calls over your broadband connection.
What equipment do I need?
You’ll need a standard home phone handset and a BrawBand router with a phone (FON) port.
Will my phone work during a power cut?
Because BrawPhone relies on broadband, it may not work during a power outage unless you have backup power.
Can I make international calls?
International calls are available and billed separately depending on destination.
How do I set up BrawPhone?
Simply plug your phone into the FON port on your BrawBand router – no engineer visit required.
Need help?
Funny lights on your router? Not sure which contract is right for you?
Speak to
one of the team today
Or call us on
0808 294 4444
Available Mon-Fri 8:00AM-5:30PM
Out of hours technical support Mon-Fri 5:30PM-7:00PM
Weekends Sat-Sun 9:00AM-5:30PM
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Customer FCA Notice
We wanted to let you know that we are in the process of cancelling our FCA permissions.
What this means for you?
All services will continue as normal. If you are hiring any equipment with us, ownership of this equipment will pass to you without the need to take any action and without any cost.

